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home of The Private Eye digital comicbook

Frequently Asked Questions

What is Panel Syndicate?

Created by artist Marcos Martin and writer Brian K. Vaughan, Panel Syndicate is a site where we can deliver our original comics directly to a global audience, for whatever price each reader thinks is fair. Our first new storyline is THE PRIVATE EYE, and if it’s successful, we’d love to tell more stories here, and maybe open the Panel Syndicate to other creators.

Wait, are these those motion-comic things?

No, sorry, these are just old-school comics -- pictures and words. Our stories are available as PDF, CBR and CBZ files. No DRM, no encryption, just plain files optimised for on-screen viewing.

We recommend reading this particular story on a tablet, laptop screen or even your desktop monitor. Not to get all David Lynch, but Marcos’ layouts really lose something when you try to view pages on your phone.

And what’s this Private Eye comic about?

It’s a detective story set in 2076, when everyone in the United States has a secret identity. Our protagonist is a member of the paparazzi, outlaw private investigators who dig up the kind of personal dirt no longer readily available through search engines. It’s a mystery with lots of masks, but no superpowers. We know how the story ends, and we think it will take about 10 issues to get there.

How soon will this thing be available in print?

Sorry, we don’t currently have plans for THE PRIVATE EYE to ever appear in print. We still love paper comics, especially the retailers who sell them, but this is something different.

How much does each issue cost?

That's entirely up to you. Here in the States, full-length comics usually cost at least three bucks, but we think 99 cents is a pretty fair asking price for our new issues. Whatever you decide, 100% of your purchase price will go towards helping us complete our story, so thanks!

Also, in the case you decide to pay anything, you'll be given the choice to include a message to the authors. We may end up using some of those in our letter column next issue, so please, let us know if it's okay to use your real name.

How can I pay?

You can pay by PayPal, and you don't need to have a PayPal account nor do you need to register a PayPal account to complete your purchase [show me how].

Just choose your issue, click on "Buy now", name your price and you will be redirected to PayPal to complete your payment. After that you will be redirected back to panelsyndicate.com to download your comic.

Do I need a PayPal account?

No, full details here.

Can I not pay?

Sure, you can just enter a zero in the "Name your price" box, but you’re making it less likely our story will ever reach its planned conclusion.

But we won’t glare at you with disappointment, like those subtly judgmental employees at museums on pay-what-you-wish days.

Having trouble with PayPal?

Check this for help.

When is the new issue coming out?

Please subscribe to our RSS Feed at the following address for news on future issues:

http://feeds.feedburner.com/panelsyndicate?format=xml

I'm getting an "Access Denied" message whenever I try to download any file. What's going on?

You might want to use a different browser if you have one. Also, check your browser's settings. Here's a bit of info we got from another user

"I use a Firefox extension called HTTPS-Everywhere which switches web site access for those sites that support it from http to https, giving a bit better security. Important if you are using a laptop from public locations as I do. This extension was switching the download link for your file hosting site (cloudfront.net) from http to https, which was then no longer a valid link. When I switched off the extension the download worked fine. It's quite a commonly used Firefox extension, it got quite a lot of publicity last year, and I believe there is a Google Chrome version of it too."

Thanks to Eddie C. for the tip!

I can't seem to find my downloaded file. What can I do?

Just go back to the homepage, click the Buy Now button and type 0 (zero) in the payment box. You'll be immediately redirected to the download page.